Frequently Asked Questions
Everything you need to know about your Allfenix activewear.
How do I find the right size for my workout gear?
We recommend checking our comprehensive Size Guide available on each product page. Our leggings and sports bras are designed for a compressive, high-performance fit; if you are between sizes, we suggest sizing up for extra comfort.
What is the status of my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery in real-time.
What is your return policy for activewear?
We offer a 30-day return window for all full-priced items. Products must be in original condition, unworn, unwashed, and with all tags still attached to qualify for a refund or store credit.
Do you ship internationally?
Yes, Allfenix ships worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at the checkout stage.
How should I care for my performance fabrics?
To maintain the longevity of your gear, we recommend a cold machine wash with similar colors and avoiding fabric softeners. Always hang to dry in the shade and avoid tumble drying or ironing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options such as Afterpay and Klarna to make your shopping experience seamless.